The Co-op has conducted a detailed, thorough investigation into the reported customer incident from last Monday, September 20, at our East location. That investigation involved more than 35 hours of reviewing all security camera footage throughout the entire store and interviewing staff and customers. Based on that investigation and the evidence gathered, we have not been able to substantiate that these comments were made by a staff member at the hot bar or in any other location at the store. The way people treat each other in our stores matters, and the Co-op will not tolerate any type of discrimination. We are committed to continuing with our efforts related to diversity, equity, and inclusion across the Co-op through supervisor training, staff training, and policy and procedure improvements.
